Privacy Policy

1. Introduction

At Dhanvantari Aushadhi Bhandar, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and account
• Providing customer support and responding to inquiries
• Personalizing your shopping experience
• Sending promotional emails and newsletters (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

5. Data Security

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on privacy and security

6. Cookies and Tracking Technologies

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

12. Contact Us